1. Contact and initial review
Send the model, problem and evidence. The output is a recommended next step.
One contact · coordinated process
From initial review to vehicle handover
R/EVIVE coordinates a professional workshop, a specialist facility for high-voltage battery repair, required transport, documentation and communication. The relevant facilities perform the technical work, while you have one contact throughout.
2. Diagnostics at a professional workshop
The workshop performs the required diagnostics, providing evidence for your decision.
3. Specific offer and approval
The result informs the repair proposal and costs. Follow-up work begins after your approval.
4. Battery removal and transport
The professional workshop removes the high-voltage battery, and R/EVIVE coordinates the required transport to the specialist facility.
5. Approved intervention and testing
The specialist performs the approved intervention and required testing. R/EVIVE keeps the customer informed about the case status.
6. Battery return, refitting and handover
After the approved intervention and testing, R/EVIVE coordinates the battery's return to the professional workshop. The workshop refits it, performs the required checks, and the customer receives the vehicle, documentation and warranty terms.
Describe your vehicle's situation
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